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What were our UX research questions for the 3.0 RefApp so far? What use cases have driven our process?


Getting around the EMR overall

Global Navigation:

  • What does a frontline worker need from their EMR?
  • How do they expect to be able to navigate through the EMR?

Navigating on Tablet vs Desktop

  • How does the user experience tablet vs desktop differently? How does the space need to be save or used differently between tablet vs desktop? 

Main Dashboard

  • What does a frontline worker need to know when they sit down and first open the EMR?

Caring for a Patient

Patient Landing Page

  • What does a clinician need to know about a patient at a glace?
  • What actions do they need to be able to do easily? 

Test Results

Medication Order Entry

Adding a Patient to a List

Offline

Caring for Groups of Patients

Seeing Patient Lists

  • What do you need to know about groups of patients?
  • What workflow do you use to care for a series of patients? 



Sample Patient Cases we've been using to check workflows, use realistic information in wireframes, and confirm basic needs before user testing: Sample Patients: Agnes, Billy, and Candice 

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