About Feedback Module v2.0
Basically Feedback module provides a mechanism for users to communicate with system Supporters/Admins with system-related (non-patient-specific) messages. In this new version of Feedback module provides a really cool feature which will automatically Capture the Screenshot and allow user to edit it (highlight/blackout) within Web Browser itself. So this will reduce the time taken to process Screenshots manually. And the users will able to submit their problem/feedback directly to the most responsible person rather than same Admin. Multiple OpenMRS users can be mapped into a single Feedback Ticket by Admin, So faster problem solving can be happen. User-to-User communication is a great way to interact with other users regarding a Feedback Ticket in this new version of Feedback Module.
Requirements
- OpenMRS 1.6 or higher
- No special dependency module required.
Browser Compatibility
- Google Chrome 18 + (Recommended)
- Firefox 3.5 +
- Internet Explorer 9 +
- Opera
- Safari
Installation
To install the Feedback Module download the distribution .omod package from here at OpenMRS Module Repository and upload it into your OpenMRS system.
Usage and How-To
User Access
Admin Access
Additional usage instructions and explanation.
- You can refer the step by step guides below or just watch this DEMO Video on Youtube to get started how's new Feedback mechanism works.
- How to Submit a Feedback - Quick Guide
- Feedback Module - Detailed Guide
Known Issues
- OpenMRS header Image isnt getting captured when using other browsers than Google Chrome.
- Rendered image HTML Button may be bit different than actual Button.
Report Issues
- Any issues? Report us here : JIRA Project Home of Feedback Module
Release Notes
v1.0
- Initial implementation of the OpenMRS General Feedback Mechanism
v2.0
- User friendly, Wizard driven Feedback Form
- Automated Screenshot Capture/Edit process within Web Browser.
- User-to-User Communication within Feedback System. (Comment System)
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Developer Docs.
v1.0 Development
v2.0 Development
- Better Error Submission Process for FDBK Module (Project Enhancement Idea)
- Project Contents - Better Error Submission Process for FDBK Module
- Resources - Better Error Submission Process for FDBK Module
Source Code
- Checkout the Source code from openmrs-module-feedback Repo at GitHub
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About
This module was initially developed by Gaurav Paliwal and enhanced by Harsha Siriwardena for GSoC 2012, Project Lead by Ben Wolfe