About Feedback Module v2.0

Basically Feedback module provides a mechanism for users to communicate with system Supporters/Admins with system-related (non-patient-specific) messages. In this new version of Feedback module provides a really cool feature which will automatically Capture the Screenshot and allow user to edit it (highlight/blackout) within Web Browser itself. So this will reduce the time taken to process Screenshots manually. And the users will able to submit their problem/feedback directly to the most responsible person rather than same Admin. Multiple OpenMRS users can be mapped into a single Feedback Ticket by Admin, So faster problem solving can be happen. User-to-User communication is a great way to interact with other users regarding a Feedback Ticket in this new version of Feedback Module.

Requirements

• OpenMRS 1.6 or higher
• No special dependency module required.

Browser Compatibility

• Google Chrome 18 + (Recommended)
• Firefox 3.5 +
• Internet Explorer 9 +
• Opera
• Safari

Installation

To install the Feedback Module download the distribution .omod package from here at OpenMRS Module Repository and upload it into your OpenMRS system.

Roles and Privileges

Administers need to apply "Add Feedback" privilege for particular user roles.

Usage and How-To

User Access
   

Admin Access

Additional usage instructions and explanation.

• You can refer the step by step guides below or just watch this DEMO Video on Youtube to get started how's new Feedback mechanism works.
• How to Submit a Feedback - Quick Guide
• Feedback Module - Detailed Guide

Known Issues

• OpenMRS header Image isnt getting captured when using other browsers than Google Chrome.
• Rendered image HTML Button may be bit different than actual Button.

Report Issues

• Any issues? Report us here : JIRA Project Home of Feedback Module

Release Notes

v1.0

• Initial implementation of the OpenMRS General Feedback Mechanism

v2.0

• User friendly, Wizard driven Feedback Form
• Automated Screenshot Capture/Edit process within Web Browser.
• User-to-User Communication within Feedback System. (Comment System)

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Developer Docs.

v1.0 Development

• Initial Project Idea of the FDBK Module
• Design Page of the General Feedback Mechanism Project

v2.0 Development

• Better Error Submission Process for FDBK Module (Project Enhancement Idea)
• Project Contents - Better Error Submission Process for FDBK Module
• Resources - Better Error Submission Process for FDBK Module

Source Code

• Checkout the Source code from openmrs-module-feedback Repo at GitHub

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About

This module was initially developed by Gaurav Paliwal and enhanced by Harsha Siriwardena for GSoC 2012, Project Lead by Ben Wolfe