Tools/Artifacts for Business Analysis

Tools/Artifacts for Business Analysis 

• Research results (interviews, five whys, system monitoring)

• Good usability study overview from Beth Dunbar Copy of Usability Studies Overview

• Project charter/problem statements

• Workflow Diagrams 

• Mockups/Wireframes 

• Data Modeling (find examples of how this was done)

• Data Mapping 

• User stories and use case mapping 

• Project KPIs (not reporting KPIs, indicators that the project is succeeding or not)

• Functional Requirements 

• Non-functional Requirements 

• Actionable Tickets