Community Coordinator

Contact Information

Name: @beryl Beryl Kanali
Talk/Slack: @beryl

Overview:

The Community Coordinator in many ways acts as the day-to-day "face" and voice of our community. A key responsibility of this role is ensuring that all participants within OpenMRS understand and can unlock the value of the community. Therefore, the director is responsible for coordinating, and directly participating in, the group effort it takes to inspire and support a self-sustaining open source community. This role also keeps an eye on the "big picture" and is responsible for planning and delivering on the community roadmap through program management.

Responsibilities:

Engagement & People

Recruit, mentor, manage and develop community members and leaders
Help promote and enforce OpenMRS values throughout the community
Publicize and reward productive behaviors among community members
Manage the Volunteer Recognition Program
Analyze and test engagement techniques that encourage behavior change
Provide program management support for OpenMRS

Content Development

Communicate priorities for community programs and other communication
Analyze need and set direction for programs, events, and other activities

Operational

Work closely with the OpenMRS Operational Lead to identify, track and help resolve community operational issues
Help develop and inform the weekly agendas for the Leadership Team
Help develop and inform the quarterly agendas for the Advisory Council
Facilitate the development and tracking of the annual operational plan
Support the creation of the OpenMRS Annual Report
Functions as a program manager, with occasional project management responsibilities

Strategic & Business

Engage and manage volunteers, consultants, and contractors, as needed
Support the development of community governance, policies, and guidelines
Develop and update the community strategy
Build the community roadmap
Secure budget and resources for community-focused programs
Ensure leadership sponsorship and champion the community internally and externally
Create a community measurement approach and framework
Deliver training materials appropriate to different stakeholder audiences

Technical

Manage and administer community platforms and tools globally, with a focus on a specific region's use of those tools
Research & recommend community tools
Operate all OpenMRS social media presence

Skills Needed:

2+ years prior experience working within an online community, preferably working with developer and implementer audiences who are leveraging open source software
Strong written and verbal communication skills
Enthusiasm, excitement, and energy
Great attention to detail and ability to multitask
Ability to work with people from many culture and walks of life
Proactive, independent and highly motivated individual with a high work ethic and goal-oriented approach
Demonstrated technical background and familiarity with the community technologies that drive our online community
Experience as a program or project manager in health information technology
Software development or DevOps background is a plus

Attributes of an Ideal Candidate:

An ideal OpenMRS community director is someone who first and foremost believes deeply in the OpenMRS mission and has a passion for community building. They are someone who is technically savvy, has experience working within an open source community, understands and has worked to support operational needs of an open source community, and would describe themselves as a "people person". That person would have great "servant leadership" skills, and ideally would live within the environments that we serve.

Reporting and Team Structure:

This role oversees the community management team, and is a defacto member of the OpenMRS Leadership Team. They report formally to the OpenMRS Operations Lead.

Additional Information

This job will be open until filled
Geographic location is flexible
Salary will be determined based on experience
Start date can be negotiated but preferably in the near future

Resources:

Inside the Mind of a Community Manager

Documentation