O3 Feature Overview (PIH)

These descriptions are given to PIH end users to provide an overview of each EMR feature with general functionality described. These are not intended to be the only training materials given. For global community use, the descriptions may need to be adapted.

Queue (this is really PIH specific)

The Triage queue shows all patients currently waiting to be triaged and who are in triage at the Birthing Center. This queue is meant to support and organize patients to move efficiently from registration/check in into Triage.  

Patients can be added to this list during the check-in process (see Check-In SOP) or by clicking the “Add patient to queue +” button. Patients should either be shown as “Waiting” or “In service.” 

• In service: Indicates the patient is currently in Triage.  

• Waiting: Indicates the patient is currently waiting to be Triaged.  

The queue is organized by the amount of time a patient has been in the queue. Those who have been waiting the longest are at the top of the list.  

Clicking the Triage button will open the Maternal Triage form and move the patient to the “In service” status. To move a patient back to the “Waiting” status the Undo and Transition buttons can be used.  

To remove a patient from the queue, click on the Remove patient button. For details on the Maternal Triage see Maternal Triage SOP.