Queues & Active Visits Dashboard
(aka Service Delivery Queues & Clinic Workflow Queue & Clinic Dashboard improvements)
Overview
Goal: A 'snapshot' of active visits and patient priority levels. Goal is to improve clinic workflows / service delivery queues, and team communication, starting with Outpatient clinic workflows.
Key Artifacts
- Queues Designs: https://app.zeplin.io/project/60d59321e8100b0324762e05/dashboard?tag=Service%20Queues
- Clickable prototype: (note that this doesn't reflect the latest designs; please refer to the Zeplin link above) https://cloud.protopie.io/p/f007d2ed94?touchHint=true&ui=false&scaleToFit=false&cursorType=touch&mockup=true&playerAppPopup=true
- Backend Support Plan/Architecture: https://talk.openmrs.org/t/backend-support-for-service-delivery-queues-workflows/35247/27
Meeting Minutes
2024-01-10
- We will continue to have regular appointments + queues squad meetings on Wednesdays at 4pm EAT / 8am US Eastern Time.
- PIH will work off of existing queues and appointments implementations. Things will likely change in backwards incompatible ways. PIH will try to make a v2 version while continuing to loop in Palladium about new design / implementation changes.
- We will have asynchronous design discussions for queues and appointments on slack.
Discussion Items:
| Summary | App | Category | Description | Actionables / Follow up |
|---|---|---|---|---|
| Add Config to remove "Add New Service" "Add New Service Room" and "Queue Screen" buttons at top right | Queue | Functional Change | PIH has no use case for those buttons for now | Further discussion to spec out Queue Screen between Palladium and PIH |
| Add ability to add patient to queues without starting a visit | Queue | Functional Change | PIH will use O2 patient chart to start visits and needs ability to add patient with active visits to queues. "Add patient with appointment to queue" form asks for Date and Time of Visit. Change it to queue time? |
|
| Do we need Location AND Service for queues? | Queue | Open Question | ||
| Remove hard-coded English labels, Priorities and Status for queues | Queue+Appointment | Refactoring | Have available Priorities and Statuses queried from the backend | |
| Add ability to customize columns in queues table | Queue | Functional Change | PIH needs custom table columns for specific projects (like MCoE). Possible solution: Componentize each cell and add configuration to add them into the table | |
| Add <PatientBanner> to "Add patient to queue" form | Queue | Functional Change | Not in UX Mockups, but useful to see who we are adding to queue | |
| Add Config to have different status tabs for the queues table (Waiting for Admission/ Admitted / Waiting for Transfer) | Queue | Functional Change | Might need further design discussion | |
| Remove Action button in <PatientBanner> | Appointment | Functional Change | See https://openmrs.atlassian.net/browse/O3-2686. This complicates our ability to keep using O2 patient chart. The actions also don't work correctly for now. | |
| Consolidate <Overlay> component | Queue+Appointment | Refactoring | Put <Overlay> into its own component in esm-framework for re-usability | |
| Consolidate <PatientSearch> component | Queue+Appointment | Refactoring | ||
| Consolidate Appointments Table implementation in Appointments App + Home App | Appointment | Refactoring | We have 2 different implementations of those 2 tables. While there are some differences, we can probably combine them | |
| Consolidate Appointment Creation Forms in Appointment App and Patient Chart App | Appointment | Refactoring | We have 2 different implementations of those 2 forms. Some consideration: Do we need the Recurring Appointments feature? |
|
Other Resources
Historical Community Documentation on Queues:
- (Past Module; not the one we're building) Patient Queueing Technical Guide
- PIH's Emergency Department Triage Application