We are running version ___ of esm-core, and Platform version ____.
We have checked the internet connection speeds and found ___ MBS up and ___ MBS down.
We are noticing this issue on the following devices: [insert hardware specifications]
Any other details you have noticed, including reproduction steps
E.g. If the slowness is specific to one page: “We have noticed the slowness mainly happens on these pages: [list of pages where you see the slowness, if any in particular]”