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Note
titleDRAFT

This is a work in progress.

See https://talk.openmrs.org/t/service-provider-program-draft-definition-and-terms/12865 for the current status.


OpenMRS encourages organizations and consultants to grow their business by becoming service providers of technical, implementation, and maintenance support of OpenMRS products.  Implementers around the world consistently come to OpenMRS in search of expert help with their implementations.  We've created an OpenMRS Service Provider program to begin offering a list of resources that are available for these implementers to contact directly in order to find an appropriate fit to meet their needs.

What Is a Service Provider?

An OpenMRS Service Provider is an organization that has the commitment and capacity to perform software development, advising, training, and/or implementation work using and promoting products in the OpenMRS ecosystem.

What is not a Service Provider?

...

  1. Listing your organization on this website with a narrative about services you provide that is aimed at OpenMRS products (not other services or products).
  2. Regularly participating in the community through sharing updates on activities and accomplishments via online channels, quarterly project management calls, or other means.
  3. Allowing OpenMRS to promote or advertise the partnership in any manner OpenMRS wants
  4. Commitment Documented commitment to using and promoting OpenMRS products where applicable(e.g. OpenMRS Service Provider badge on your website)
  5. Promoting the participation of your clients/implementations/users in the OpenMRS community where applicable ***check wording***
  6. Having contact information available, and being responsive to requests for information about services.

We reserve the right to remove any Service Provider from the program who is non-responsive, or who receives excessive complaints regarding service.

If these criteria are met, please post to this Talk category, edit this wiki page directly, or reach out to Darius Jazayeri and Jan Flowers.

What does it take to be an OpenMRS Experienced Service Provider?

You must have documented projects in the area(s) you are listing yourself as providing service for.  Documented means: publicly available case study, white paper, presentation or slides, or a project website.  These are examples, but other similar publicly available documentation is acceptable.

What does it take to be an OpenMRS Startup Service Provider?

It takes a (self-attested) commitment to using and promoting OpenMRS products.

Why become a listed Service Provider?

...