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  • Device Type: Desktop/Laptop/Tablet (if Tablet, please include screen size, e.g. 8”)

  • Operating System and Version Number: ________

  • Processor: ____

  • Installed Memory (RAM): _____ Available Memory: ____

  • Hard Disk Size: _____

Compare this to the Minimum Hardware Specifications for OpenMRS 3 (link coming soon, ~ April 2024).

Performance Problem Reporting Template

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Performance Problem Reporting Template

  • We are running version ___ of esm-core, and Platform version ____.

  • We have checked the internet connection speeds and found ___ MBS up and ___ MBS down.

  • We are noticing this issue on the following devices: [insert hardware specifications]

  • Any other details you have noticed, including reproduction steps

    • E.g. If the slowness is specific to one page: “We have noticed the slowness mainly happens on these pages: [list of pages where you see the slowness, if any in particular]”

    • How long is it taking to load?