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Abstract
Implementing user onboarding in the Test 3 and O3 demo environments, as illustrated in these designs, is crucial for introducing users to major features within a typical generic outpatient workflow. By incorporating user onboarding processes, new users can navigate through the system more seamlessly, gaining a better understanding of how to utilize various functionalities effectively. This not only enhances user experience but also ensures that users are equipped with the necessary knowledge to maximize the capabilities of OpenMRS in their outpatient workflows. Additionally, user onboarding can help reduce the learning curve associated with adopting a new system, ultimately leading to increased user satisfaction and productivity.
Project Overview
This project is focused on creating a step-by-step user onboarding process for the new users of OpenMRS, essentially functioning as a tutorial mode or product tour system. So when a new user logs into O3, or when a user navigates to a page that has not been visited previously, it should trigger an interactive guide that will take the user through the features of that specific module/page and introduce those.
For this, we can use things like tooltips, highlighted areas, pop-ups containing text/images/short videos, hotspots, progress indicators, and more. For a better user experience, we can add functionalities like displaying the number of remaining steps, granting users the option to skip the onboarding processes or individual steps, and enabling them to retrigger the tutorials as needed.
You have complete freedom to suggest your approach to implementation, including the libraries and technologies required for your solution. But, it should be implementable on any O3 module and should be easily extendable to all O3 modules.
For the project proposal, we recommend including a small demo with a sample implementation using a selected O3 module (or any other method). Additionally, you can choose an O3 module and outline specific steps that could be highlighted during the onboarding tutorial.
We have already created some designs for the O3 User onboarding process, which can be found here: O3 Zeplin Designs (Refer to the “Tasks – Onboarding” section). You can gain some ideas from these designs. (You can find the Zeplin login credentials here)
Skills Needed
A fundamental knowledge of OpenMRS Microfrontends is required.
Proficiency in frontend web development, particularly with React, is highly desirable.
Required Skills
Typescript
React
Project Rating and length
Medium
175 hours
Objectives
Identify the processes that require user onboarding tutorials/guides
Identify the suitable frameworks/libraries needed to implement the system
Building a user onboarding system which can be implemented on any O3 module
Weekly Blog Posts
Meeting Notes
Meeting 1: First Mentor Meeting
Date : May 16, 2024
Participants : Piumal and Jayasanka
Discussion Highlights:
Suggested to keep my entire discussions on talk page and documentation in wiki page.
Raised questions on where we can keep onboarding mode button (more specifically it goes to UI/UX team) and implementation goes on the esm-core repository.
Clarified that we need to set up onboardings on each O3 repo.
Asked me to prepare initial milestones for the project.
Meeting 2: Updates for onboarding flows
Date : May 23, 2024
Participants : Piumal
Discussion Highlights:
Suggested to get an early feedback from the UI/UX design team in order to get the designs for onboarding flow and asked me to join the UI/UX design call session on that day.
Discussed the multi-route onboarding feature in different pages of O3 modules.
Discussed about the the PR I made in
patient-registration-moduleand its difficulties in implementation.
Meeting 3: Initial Steps
Date : May 30, 2024
Participants : Piumal and Jayasanka
Discussion Highlights:
Suggested me to document the steps for the each tutorials as we required to follow up with the
design team.Discussed where we can set up the help menu component, so that It can be accessed whole app wide.
Got a feedback about the PR to keep the showTutorials enable/disable button temporarily in the configuration.
Discussed the designs for the tutorials in Zeplin and Zeroheight.
Meeting 4: Quick Updates
Date : June 06, 2024
Participants : Piumal
Discussion Highlights:
Discussed few technical difficulties regarding the
extensionandextension-slotShared the implementation of Help Menu with Piumal.
Meeting 5: Workflows
Date : June 11, 2024
Participants : Jayasanka and Grace
Discussion Highlights:
Shared the updates of previous week with Jayasanka and Grace.
Grace had given suggestions on how the user onboardings, also she said that she will be helping on for documenting the workflows.
we also had a discussion on how we include patient specific tutorials.
Meeting 6: Better Approach
Date : June 20, 2024
Participants : Jayasanka and Piumal
Discussion Highlights:
Shared the updates of Help menu PR ( specifically working on extensions ).
we discussed on how we can setup in the tutorials in core repositories, so that the tutorials can be loaded in the form of extensions.
Jayasanka also helped me on the concept of
extensionsand we pair programmed to keep the sub menu items as an extensions.
Meeting 7: New Architecture
Date : June 25, 2024
Participants : Jayasanka, Piumal and Grace
Discussion Highlights:
we came up with a new architecture - having a separate microfrontend module
openmrs-esm-user-onboardingMy primary mentor help me to start with the new repository and made a clean repo with Joyride initiated #1
we also discussed on how we can have these tutorials loaded on the configuration.
I also checked out with Grace to have work on those basic tutorial steps.
Meeting 8: Reviewing the PR’s
Date : July 02, 2024
Participants : Jayasanka and Piumal
Discussion Highlights:
Got the Help menu PR merged.
I also cleared doubts on how we can handle states between two components. some suggested approaches were :
Have common parent, and then pass data via props
Passing data with context
Jayasanka has also helped me to set up the milestones for the next week.
Meeting 9: Sharing States
Date : July 09, 2024
Participants : Jayasanka and Piumal
Discussion Highlights:
Set up App Context (which was the difficult part of this project) from the
esm-corethat provides sharing states between the React Joyride and Modal component. #5Reviewed the PR for replacing the existing modal to O3 modal system.
Meeting 10: Debugging
Date : July 16, 2024
Participants : Piumal
Discussion Highlights:
We discussed on Fixing the Issues with the E2E and unit tests #7 #8
E2E tests we failing due to the element not get rendered in the dom and also the Joyride element taking the next steps that renders on screen skipping the current step.
The unit test is not able to fix due to issue in rendering those mock data steps selectors not found
Prepared a milestones for the next week.
Meeting 11: Adding Tutorials
Date : July 23, 2024
Participants : Jayasanka and Piumal
Discussion Highlights:
Shared demo of my work for
patient-registrationand a samplelabortary managementtutorial with my mentors. #9Discussed on improving the handling of multiroute tutorials which was currently done by adding URL of specific page inside the steps.
Shared the reasons for failure of E2E and Unit test with Jayasanka.
Got feedback to include only the testing of modal inside the unit test and not the tutorial steps.
For E2E test waiting for an element to load would be the better approach.
Suggested to focus more on adding tutorials flows.
Meeting 12: Documenting Tutorials
Date : August 5, 2024
Participants : Jayasanka and Piumal
Discussion Highlights:
We discussed to have documentation of tutorials, inorder to finalise the steps.
Reviewed some PR’s for Patient Search.
Resources
https://talk.openmrs.org/t/gsoc-2024-o3-user-onboarding-project-updates/42745
EPIC : O3-3314 - Getting issue details... STATUS